Feb 27

Laundry Tips

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Laundry Tips for your Staff and your Business


Empty pockets, turn down cuffs on shirts, close all zips, poppers and hooks.


Read and follow care labels. Separate dark colours from light colours and whites. Sort delicate fabrics from heavier ones. Sort by temperature to ensure best results and never exceed the temperature on the fabric care label. Wash very dirty clothes separately ( dirt can pass onto less soiled clothes in the washing machine ).


Over-loading doesn’t allow clothes to tumble properly in the drum, thereby reducing the agitation. This will lead to reduced cleaning performance. Over-loading also reduces the space in the machine, preventing powders from dissolving properly. This will increase the chances of powder residues, bleach damage and poor performance.


Wash water temperature directly affects cleaning and creasing. The correct choice of water temperature can also minimize dye transfer from unstable colours. Check your garment care labels for recommended wash temperature. Cold water may help protect sensitive dyes, minimize washer creasing and save hot water, however, it doesn’t clean as well as warmer temperatures. Use it for bright red and orange dyes that release colour without losing intensity; lightly-soiled fabrics and removal of some protein stains such as blood. Cold water is excellent for rinsing all loads, regardless of the washing temperature.

Unloading and Drying

Once the wash cycle has finished, the garments should be removed and dried as soon as possible. Leaving clothes damp can lead to problems such as bad smells or even mildew. Load your dryer so clothes can circulate. Over-loading can result in excessive creasing. Heat damage to clothing can also occur if the dryer ven becomes blocked. Another good laundry habit is to wipe the inside of the machine after use and even leave the door open for a while, to allow the inside of the machine to dry out. This helps to prevent bad smells / mildew forming in the machine.

Call Chemex today on 0121 565 6300 to find out how we can help you concentrate on your business

Feb 23

Cheap Cleaning Products

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I have just spent over 45 minutes on the phone with an irate ex-customer. This is not a good way to begin the busy working week. Even worse - the problem he has is not of our making.

The restaurant shall remain nameless for obvious reasons. However, this well known, albeit remote seaside Bistro Bar, had been buying products from Chemex International for over 7 years. They were pleased with the service, ecstatic with the products and nothing was too much trouble for their local supplier. So where did it all go wrong?

With budgets tight and the credit crunch beginning to bite, our local entrepreuner decided that the opportunity being offered to him by a competitor would more than halve his current cleaning and hygiene bills. Based purely on a commercial decision he reluctantly let his existing supplier go.

The honeymoon barely lasted a couple of weeks. Not only were the products inferior in quality but to add insult to injury they didn’t even last half as long as the previous suppliers products. The overall result was an increase in costs and less effective products and increased cleaning time. There was only one possible outcome - put everything back to the way it was before.

This might sound easy but there are other implications and factors that make this awkward. The previous supplier had removed some good quality dosing and dispensing equipment which had been replaced by the new chemical suppliers flimsy plastic alternatives. The original supplier would now have to re-install everything from scratch.

Ordinarily this would have been fairly easy to justify once any installation work had been carried out. However, a telephone call to the previous supplier revealed another problem. At 17 miles from the nearest main road the ex supplier was less than keen to go through the process of re-installation and worse - to supply to such a remote location again.

If you are considering a change of products on the basis of price you should do your homework carefully. Dilution rates of your existing products need to be compared with the dilution rates of what the competitor is recommending. Are there other items that add value to your business?, e.g. free delivery, free staff training, dosing and dispensing equipment. Even a friendly local face is worth its weight in gold these days.

Most chemical companies around the world have seen some sharp increases in the raw materials needed for the finished products. The UK is no exception. With companies feeling the squeeze, many manufacturers have resorted to diluting the strengths of their products whilst holding their prices. Sadly, in the long run, this is a recipe for disaster in terms of brand quality and customer loyalty.

Some companies would appear to be bucking the trend. Chemex International Ltd based in the West Midlands just refuse point blank to entertain the idea. Kirti Patel from their marketing department was quick to defend the companies stance on quality. ” We have spent 25 years working hard to develop a strong brand”, she said, continuing “To dilute the quality of our products is diluting the brand, our reputation and our customer loyalty. This is not something we would even be prepared to consider, and is, in our opinion, false economy”.

So, there you have it. There is something in a strong brand after all then. Perhaps cheap is not always that cheerful.

Feb 13

20th & 21st March 2009
Discover how to become your own boss at The British & International Franchise Exhibition this March. Get your free entry to the show using the Chemex promotion code: CX1 on offer at www.franchiseinfo.co.uk/

Franchising is a business model that enables you to become your own boss, but with the support of an established business and brand. Visit The British & International Franchise Exhibition at Olympia London on 20 & 21 March and discover a franchise show with exhibitors from a range of franchised businesses, each offering you the chance to transform your career and run your own business.

Receive genuine franchise advice

As the ONLY franchise exhibition whose exhibitors are all British Franchise Association (bfa) approved franchises, you can be sure that the franchise opportunities, franchise advice and business guidance you receive from our exhibitors meet the bfa’s standard.

This means that every exhibitor at this London Franchise Show is supported and approved by an independent self-regulating governing body for franchising.

Is this the franchise show for me?

Visit The British & International Franchise Exhibition and you will:

* Find hundreds of ways to transform your life and career
* Discover a range of franchises in different industries, all of which are bfa-approved
* Get reliable and genuine franchise advice
* Find out how to raise finance even in a challenging economy
* Speak to successful franchisees directly

For more information please visit: www.franchiseinfo.co.uk/

Feb 9

Environmental Issues

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Articles in the press recently have highlighted the impact of sending cleaning and hygiene products half way around the globe. Since many of these products contain mainly water, it is clearly unacceptable to continue exporting in this way. Firms are now looking at how they use water and assessing the impact on the environment.

Clearly the answer must lie in shipping concentrated products with water being added in the destination country. There will always be a market for high quality cleaning products that have a strong brand name and which are often better than those produced in the country to which they are being sent. However, more and more manufacterers are looking to set up plants locally in the host country rather than continue to ship high volumes of coloured bottled water!

Concentrated chemical products shipped in large plastic tubs or drums for bottling locally mean much less packaging and fewer carbon emissions. Less space is needed which in itself results in reduced fuel charges and again, lower emissions.

You could be forgiven for thinking that everyone is jumping on the band wagon. Yes, it is true, companies like to be seen as environmentally friendly. However, this is good news for the consumer.

Concentrated cleaning products mean a reduction in the transportation of water, less physical work in their movement in and out of storage, and more storage space released for other goods. It is a win win situation for the end user.

Chemex have been shipping concentrates overseas for years. Even in the UK we only deal with concentrated cleaning and hygiene products. Once delivered the customer just adds water.

Feb 4

Waste Disposal

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There is much talk these days of environmentally friendly products, no less so in the cleaning industry. However, waste disposal affects all types of business and not just the cleaning industry which has to deal with many different types of waste.

Disposing of waste and paying for cleaning up can be a substantial cost for your business. In labour terms alone the cost of disposing of waste and cleaning up afterwards is a burden on many a company. Without doubt, any reduction in waste will improve a companies bottom line.

Lets be clear what we mean by waste. We mean the raw materials that you buy. It doesn’t matter if we are talking food, paper or chemicals. If you can reduce your costs by being less wasteful you won’t have to wait long to notice the difference in terms of profit.

Setting procedures and guidelines in your company today could be one of the most important things you do this year. We can never expect zero waste but we can be intolerant of irresponsible usage. Apart from the savings that you will make for your company you will also be doing your best for the environment.

If you are in the cleaning business make sure that your staff know how much the materials that they use cost. Keep them up to date about improvements and cost savings and praise them for helping you and your company to use less product. If it helps, and if it is appropriate, fit dispensers and dosing equipment and control the usage of chemical cleaning products by checking the dilution rates used in every day cleaning environments. It is common practice for staff to add a little extra for good measure. Make sure they don’t.

Once you have established a clear routine in your company and you can see the clear benefit of waste saving exercises you might turn your attention towards your gas and electric bill, business insurance, vehicle supplier, trade suppliers etc etc. One day in the life of your business could change it forever!